• Privacy Policy
• Refund Policy
• Terms of Service
• Affiliate Terms and Service
• Unlimited Hosting Policy

Refund Policy

We offer different money back guarantees for different services. All shared hosting plans are subject to a 30-day money-back guarantee. It is important to note that you must initiate the refund request within 30 days from the date of sign-up. The Application hosting, Reseller hosting and VPS hosting plans include a 7-days money back guarantee and if you need a refund, you must initiate the refund request within 7 days of signing up.

Once the refund is initiated, you will receive a full refund of the money that you have paid minus the domain-registration fees that is not refundable. It's crucial to note that refunds are not applicable for domain registrations, renewals, transfers, dedicated servers or license payments under any circumstances. These payments are considered final and non-refundable upon purchase.

The money back guarantee is only applicable for first-time signups. Second time and subsequent sign-ups are not eligible for the same. For instance, if you've had an account with us before, cancelled and signed up again or if you have opened a second account with us, you will not be eligible for a refund.

Refunds are handled on a case-by-case basis, as mentioned below. Please review below points for more details on our refund guidelines:

• Refund is not applicable on Domain registration/transfer/renewal, cPanel, Plesk, Control Panel, LiteSpeed, Softaculous, Dedicated Servers, AWS Cloud, Paid Support, SSL Certificates, Sitelock, SpamExperts, WHMCS, Windows OS, SQL, G Suite, Titan Email, Office 365 and any other paid licenses.
• No refund will be made if your Service(s) are suspended or terminated for cause.
• The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of payment processing charges or bank fee(s). There will be no refunds issued in case the web hosting account was involved in violation of our terms of service or any kind of illegal or system resources over-usages or after 30 days period or beyond coverage of our refund policy as noted here.
• If the web hosting service includes free domain name, and you cancel the web hosting service, the domain charges (standard rate as per website) would be deducted from the refund amount. If the refund amount is less than the domain name price, you will have to pay the difference or forfeit the domain. The ownership of the domain will remain with HosterDaddy if you fail to pay the difference amount.
• Transfer fees would be applicable, if you wish to transfer the free domain name to some other provider. Without transfer fees the domain will not be released.
• The cancellation request should be sent through client area.;
• After sending the cancellation request, it would take 14 days to complete the refund process.
• The price mentioned on the site is exclusive of taxes. To view price with taxes, you will have to click on the “add to cart” option to view the price along with the tax amount. The amount inclusive of taxes will be added to your final invoice once you add items in your cart. The taxable amount is non-refundable. GST (Goods and Services tax) is only applicable to the Indian clients.
• Any attempts to undermine or cause harm to any of our servers is strictly prohibited. We hold no responsibility for the use of our clients' accounts. Any account that abuses the resources and actions are not taken to desist the activity, calls for immediate deactivation without any refund.
• Refunds will only be granted if we are unable to resolve the reported issue within 72 hours for VPS and web hosting services.
• Spamming, sending unsolicited emails from our servers or using email addresses that are maintained by us is strictly prohibited and will qualify your site for immediate deactivation with no refund. HosterDaddy would be the sole arbiter as to what constitutes a violation of this provision.;
• No refund is applicable once the domain is registered or renewed.
• If any client is in any way disrespectful towards any member of the HosterDaddy staff we have the complete right to remove them from our services without any refund.
• If a client uses our free migration service and then cancels their service, a 30 administration fee will be charged to compensate for the time and resources spent on the migration.

HosterDaddy.com can terminate service for any of the above reasons and it's at HosterDaddy.com's sole discretion to issue a refund.

HosterDaddy may modify these Refund Policy at any time with immediate effect. Where the change in Policy is required by our company or related to the addition of a new service, extra functionality to the existing Service(s) or any other change which neither reduces your rights nor increases your responsibilities, the Refund Policy will be changed without prior notice to you and shall have immediate effect.